Privacy Policy

Introduction

MARJAN NEJAD DMD, LLC, operating as 1st Scottsdale Dental ("we," "our," or "the Practice"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive dental services from us.

We comply with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), which establishes national standards for the protection of health information.

HIPAA Compliance Notice

As a dental healthcare provider, we are required by law to maintain the privacy of your Protected Health Information (PHI). We provide all patients with a Notice of Privacy Practices that explains how we use and disclose your health information for treatment, payment, and healthcare operations, as well as other purposes permitted or required by law.

Key HIPAA protections include:

• Your right to access and obtain a copy of your health records
• Your right to request corrections to your health records
• Your right to know how your health information has been shared
• Your right to request restrictions on certain uses and disclosures
• Your right to confidential communications

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Full name, date of birth, and contact information
• Address and emergency contact details
• Insurance information and billing details
• Government-issued identification numbers (as required for treatment or billing)
• Communications you send to us via email, phone, or website forms

Health Information

We collect health information necessary to provide dental care, including:

• Medical and dental history
• Current medications and allergies
• Clinical notes, X-rays, photographs, and diagnostic information
• Treatment records and outcomes
• Insurance claims and payment history

Website Data

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies (as described in our Cookie Policy)

How We Use Your Information

We use the information we collect for the following purposes:

• Healthcare Services: To provide, coordinate, and manage your dental care and treatment
• Communication: To contact you about appointments, treatment options, and healthcare reminders
• Billing and Payment: To process payments, submit insurance claims, and manage billing inquiries
• Legal Compliance: To comply with legal obligations and respond to lawful requests
• Practice Operations: To improve our services, conduct quality assessments, and train staff
• Website Improvement: To analyze website usage and enhance user experience

How We Share Your Information

We may share your information in the following circumstances:

• For Treatment: With other healthcare providers involved in your care, as permitted by law
• For Payment: With your insurance company to process claims and obtain payment
• Service Providers: With vendors who perform services on our behalf (e.g., billing services, IT support), under contract to protect your information
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards
• With Your Consent: For any other purpose with your explicit authorization

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

• Encryption of electronic health records and transmissions
• Secure server infrastructure with regular security updates
• Access controls limiting information access to authorized personnel
• Staff training on privacy and security policies
• Regular security assessments and audits

While we take reasonable steps to protect your information, no method of transmission or electronic storage is 100% secure.

Data Retention

We retain your health records for the period required by Arizona state law and federal regulations. Adult patient records are typically retained for at least 7 years after the last date of service. Minor patient records are retained until the patient reaches age 21 plus the standard retention period.

Website usage data is retained for a shorter period and aggregated when possible to protect individual privacy.

Your Rights and Choices

You have certain rights regarding your information:

• Access: You may request access to and copies of your health records
• Correction: You may request amendments to your health records if you believe they are inaccurate
• Restrictions: You may request restrictions on certain uses and disclosures of your information
• Accounting: You may request a list of certain disclosures we have made of your information
• Opt-Out: You may opt out of receiving marketing communications from us
• Delete: You may request deletion of non-medical information collected through our website

Requests to Delete Data

To request deletion of your personal information collected through our website, please contact us using the information below. Please note:

• We are required by law to maintain medical records for a specified retention period and cannot delete health records before that time
• Deletion requests may affect our ability to provide continued dental care
• Some information may be retained in backup systems for a limited time

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

We provide dental services to minors with parental or guardian consent. We do not knowingly collect personal information from children under 13 through our website without parental consent. If you believe we have collected information from a child under 13, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

MARJAN NEJAD DMD, LLC
Attn: Privacy Officer
10304 N Hayden Rd, Suite 110
Scottsdale, AZ 85258
Phone: +1 (319) 433-5193
Email: info@1stscottsdaledental.net